Comfort Design

FAQ

We have a flagship showroom that is 37,000 sq ft. All our models in-stock are displayed in our 4-storey showroom. We are located at 110 Eunos Ave 7, Comfort Design Building Singapore 409573.

No you don’t. Our showroom is open Mondays to Saturdays from 9am to 6pm, and Sundays & Public Holidays from 10am to 6pm.

Yes! There is no MOQ required for our standard models.

Yes! We provide free delivery as long as your purchase is above $500 and a small fee of $30 should it fall below.

If stocks are already available in our warehouse, we are able to deliver within 7 days.

Delivery surcharge for non-lift accessible storey(s).

 

There is a delivery surcharge if a furniture cannot be delivered by lift due to the additional time and effort needed by our delivery team to use the stairs.

 

• Cost: $10 per ITEM per STOREY

• This fee is also applicable to staircases within landed properties, HDB maisonettes, penthouses, and other apartments.

• Note: For the interest of our delivery team, we allow a maximum of 5 levels only.

 

Example
5 items x 5 levels x $10 = $250


Thanks for informing us in advance so we can pre-arrange extra time and manpower for your delivery!

Yes! Our self-collection hours are:

Mon to Fri: 10am to 1130am, 1pm to 5pm
Sat: 10am to 1130am
Sun & PH: Closed

We will fix up our furniture for clients so you don't have to get your hands dirty. However, any assembly works onto walls or floors will not be provided.

Yes, we generally offer 1-3 years warranty for our products. Please check with our Sales Consultants for further details.

Comfort Design will replace at no charge any furniture bought from us that has a defect due to manufacturing process within the warranty period. Any damage caused by improper use or care of product is the responsibility of the user. Warranty does not include replacement for normal wear and tear.

We accept any credit or debit card from MasterCard or Visa.

Our showroom accepts Visa, Master, Amex, Nets, FavePay, PayNow, GrabPay (via FavePay app) and cash.

Yes, orders above $500 are eligible for UOB 0% instalment plan; spreading your payment over 6 months. The instalment plan is available only for UOB VISA/MasterCard and applicable only for in-store purchases.

Models denoted with the “backorder” tag means that we don’t have them in stock. Kindly email sales@comfortfurniture.com.sg should you be interested. Models denoted with the “in-store exclusive” tag means that these models are sold exclusively in-store as every unit is unique and the pictures on our website are not accurate representations of what you’ll be receiving.

Do let us know your selected models so that we are able to advise further. Most of our chairs come with several colour options; however some non-standard colours may require a MOQ while other colours that you like may already be in stock.

Do give us more details especially the dimensions required so that our sales consultants are able to advise you accordingly.

Indent items are specially customized to your preference hence we do not allow indent items to be exchanged.

When an item has no ready stock, it will be made known to you that it is on indent-basis. You may indent by making an official request (through payment) with acceptance of conditions such as lead time.